SecurityAdvisor Privacy Policy

Last updated: January 17th, 2020

The SecurityAdvisor Privacy Policy describes the privacy practices of Security Advisor’s apps and websites. SecurityAdvisor Technologies, Inc (Referred to as SecurityAdvisor) is registered in Delaware and the laws of Delaware and the United States apply.

SecurityAdvisor as a firm is deeply conscious about preserving the privacy of individuals and enterprises and strives to collect only the minimum amount of personal data that is needed for our service to be useful to our customers.

Summary of Key Points:

  • Where your consent is required, we will obtain your permission before (i) sending you news and promotional material about Security Advisor; (ii) accessing information stored on your device relating to your use of, and engagement with our website and apps and crash reports. You can withdraw your consent to such activities at any time.
  • This policy explains when we process personal information for our legitimate interests. You can ask us to stop processing this information.
  • We use your personal information to enable you to register with SecurityAdvisor and to provide you with our websites and apps, and other products or services that you request.
  • We provide interactive features that engage with Other 3rd party productivity products, such as Slack or Workspace by Facebook. If you use these features, these sites will send us personal information about you.
  • We use cookies and other technologies to track the use of our websites and apps. To learn about opportunities to choose not to allow cookies, click here. If you are using our Site in a browser, this information is also available in our Cookies Policy.

Table contents

  1. What does this privacy policy cover?
  2. What personal data does SecurityAdvisor collect about me and why is it collected?
  3. Does SecurityAdvisor share my personal information?
  4. Is my personal information displayed anywhere within Security Advisor's apps or websites?
  5. Is my personal data secure?
  6. Where does SecurityAdvisor store my personal information?
  7. What rights do I have in respect of my personal information and how can I exercise these?
  8. How can I withdraw my consent to my personal data being collected and used by Security Advisor?
  9. How long does SecurityAdvisor retain my information?
  10. Will this privacy policy change?
  11. Who can I contact with questions or concerns?

What does this privacy policy cover?

This privacy policy describes how SecurityAdvisor (also referred to as "we," "us" or "our") will make use of your information in the context of:

  • SecurityAdvisor websites and learning management systems
  • Desktop apps, mobile apps and apps on platforms such as Slack, O365 (Collectively referred to as "apps") and
  • Security Advisor’s marketing, sales, and advertising practices.

Please also see the SecurityAdvisor Terms of Use and any additional Terms of Use or that may apply to the app or website you are using.

What personal data does SecurityAdvisor collect about me and why is it collected?

SecurityAdvisor registration, and customer support

When you register to use a SecurityAdvisor app or website, create a SecurityAdvisor ID, or contact us for support or other offerings, SecurityAdvisor collects information that identifies you. This includes:

  • Name;
  • Company name;
  • Email address;
  • Content of customer support communications.

SecurityAdvisor apps and websites

We collect information about how you use our apps and websites, including when you use a desktop app feature that takes you online (such as a photo syncing feature). Depending on the app or website, this information may be anonymous or it may be associated with you. It includes:

  • Use and navigation of websites and apps (collected through cookies and similar technologies, or by SecurityAdvisor servers when you are logged in to the app or website);
  • Analysis of your content (e.g., activity logs, and direct feedback from you) which is sent or received using an online feature of a SecurityAdvisor app or website, or which is stored on SecurityAdvisor servers.

SecurityAdvisor app activation and automatic updates

When you activate your SecurityAdvisor app or when you install updates to the app, we collect information about:

  • your device (manufacturer, model, IP address);
  • the SecurityAdvisor app (version, date of activation, successful and unsuccessful updates);
  • your product serial number (where this is required before you can start using your product).

SecurityAdvisor emails

Emails we send you may include a technology (called a Web Beacon) that tells SecurityAdvisor whether you have received or opened the email, or clicked a link in the email. If you do not want us to collect this information, you can opt out of SecurityAdvisor marketing emails.

SecurityAdvisor online advertising

SecurityAdvisor advertises online in a variety of ways, including displaying SecurityAdvisor ads to you on other companies' websites and apps and on social media platforms, such as Facebook and LinkedIn. SecurityAdvisor websites use cookies that allow us to gather additional information to measure and improve the effectiveness of our advertising. We collect information such as:

  • Which ads are displayed;
  • Which ads are clicked on; and
  • Where the ad was displayed

Buttons, tools, and content from other companies

SecurityAdvisor apps and websites may include buttons, tools, or content that link to other companies’ services (for example, a Facebook "Like" button). We may collect information about your use of these feature, such as content “liked” and address information in Google Maps. In addition, when you see or interact with these buttons, tools, or content, or view a SecurityAdvisor web page or app containing them, some information from your browser may automatically be sent to the other company. Please read that company’s privacy policy for more information.

SecurityAdvisor integration with other products

You can sign in to some SecurityAdvisor apps or websites using other vendor’s products such as Slack. Where you give appropriate permissions, we will receive information about you from that product, such as name, email address and your activities on that product.

Overall, SecurityAdvisor uses the information we collect about you for the following purposes:

  • To fulfill a contract, or take steps linked to a contract: this is relevant where you register to use an SecurityAdvisor app or website (whether paid, or as a free trial). This includes:
    • Providing you with the SecurityAdvisor websites and apps for which you have registered, and any other services or products that you have requested;
    • Verifying your identity;
    • Sending you necessary communications and
    • Providing customer service or support.
  • As required by SecurityAdvisor to conduct our business and pursue our legitimate interests, in particular:
    • Providing you with the SecurityAdvisor websites and apps for which you have registered and any other products and services you have requested;
    • Analyzing your use and measuring effectiveness of our websites and apps to better understand how they are being used so we can improve them and engage and retain users;
    • Sending you information about SecurityAdvisor products and services, special offers and similar information
    • Analyzing your use of our websites and apps, and interaction with our communications, to tailor and customize the website or app, and marketing communications
    • Using automated systems to analyze your content using techniques such as machine learning in order to improve our services and the user experience (where your consent is not required);
    • Diagnosing problems in our apps and websites;
    • Conducting surveys and market research about our customers, their interests, the effectiveness of our marketing campaigns, and customer satisfaction (unless we need consent to undertake such surveys, in which case we will only do this with your permission);
    • Investigating and responding to any comments or complaints that you may send us;
    • In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of information in connection with legal process or litigation).
  • Where you give SecurityAdvisor your consent or otherwise consistent with your choices:
    • Sending you information about SecurityAdvisor products and services, special offers and similar information, and sharing your information with third parties for their own marketing purposes (where your consent is required);
    • Placing cookies and using similar technologies on our websites, on our apps and in email communications, in accordance with our Cookies Policy and the information provided to you when those technologies are used;

    On other occasions where we ask you for consent, we will use the information for the purposes which we explain at that time.

  • For legal reasons:
    • Responding to requests by government or law enforcement authorities conducting an investigation.
    • To detect, prevent, or otherwise address fraud, security or technical issues and software piracy (e.g., to confirm that software is genuine and properly licensed), helping to protect you as well as Security Advisor.

Does SecurityAdvisor share my personal information?

Sharing with other Data Controllers

We will share your personal information within SecurityAdvisor for the purposes identified above. The types of third parties your information may be shared with include, our resellers and other sales and advertising partners, retailers, research organizations, advertisers, ad agencies, advertising networks and platforms, information service providers, publishers, and non-profit organizations (with your consent, if required).

We will share personal information with companies, organizations or individuals outside of SecurityAdvisor if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to detect, prevent, or otherwise address fraud, security or technical issues, as well as to protect against harm to the rights, property or safety of Security Advisor, our users, or the public as required or permitted by law.

Sharing with Data Processors

We will also share your personal information with companies that help us to run our business by processing personal information on behalf of SecurityAdvisor for the purposes identified above. Such companies include providers of customer support services, payment processing services, fraud monitoring and prevention, email, social media, and other marketing platforms and service providers, and hosting services.

Other Information Sharing

SecurityAdvisor may also share your personal information:

  • When you agree to the sharing;
  • When we are required to provide information in response to a subpoena, court order, or other applicable law or legal process
  • When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our apps or websites against attacks, or protect the property and safety of Security Advisor, our customers and users, or the public;
  • If we merge with or are acquired by another company, sell a SecurityAdvisor website, app, or business unit, or if all or a substantial portion of our assets are acquired by another company, your information will likely be disclosed to our advisers and any prospective purchaser's advisers and will be one of the assets that is transferred to the new owner.

We may share or publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers use our product.

Is my personal information secure?

The security of your personal information is important to us. We use a variety of industry standard security measures to prevent unauthorized access, use, or disclosure of your Personal Information. These security measures consist of but are not limited to data encryption and physical security.

However, despite our efforts, no security controls are 100% effective and SecurityAdvisor cannot ensure or warrant the security of your personal information. If you have any questions about the security of your personal information, you can contact us at [email protected]

Where does SecurityAdvisor store my personal information?

Your personal information and files are stored on Security Advisor’s servers and the servers of companies we hire to provide services to us.

We may transfer your personal information across national borders to other countries in compliance with applicable laws.

What rights do I have in respect of my personal information and how can I exercise these rights?

In some countries, you may have the right to ask us for a copy of your personal information; to correct, delete or restrict (stop any active) processing of your personal information; and to obtain the personal information you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this information to another controller.

In addition, you can object to the processing of your personal information in some circumstances (in particular, where we don’t have to process the information to meet a contractual or other legal requirement, or where we are using the information for direct marketing).

These rights may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping (such as fraud prevention purposes).

To exercise any of these rights (including deleting your personal data and “asking to be forgotten”), you can get in touch with us – or our data protection officer at [email protected]

If you have unresolved concerns, you have the right to report them to an EU or other data protection authority where you live, work or where you believe a potential violation may have occurred.

To register with Security Advisor, to create a SecurityAdvisor ID, and to use some SecurityAdvisor websites, apps, products or services, the provision of some information is mandatory: if relevant information is not provided, then we will not be able to administer an SecurityAdvisor account to you, or provide you with the websites, apps, products or services requested. All other provision of your information is optional. Providing optional information will help us offer you a better experience, such as more personalized or tailored content or offerings.

How can I withdraw my consent to my personal data being collected and used by SecurityAdvisor

SecurityAdvisor and companies, we hire to help us market our websites and apps on our behalf may use your information to provide you with information and offers related to Security Advisor.

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your information for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time by:

  • updating your preferences in your specific website or app accounts;
  • clicking the unsubscribe link at the bottom of our marketing emails; or
  • contacting us using the details provided at the end of this privacy policy.

How long does SecurityAdvisor retain my information?

When you register at Security Advisor, we process and keep most personal information we have about you for as long as you are an active user of our products, services or apps. When your company closes your account, after 60 days we begin deleting certain personal information that we no longer have a business reason to retain. However, we typically retain personal information related to our contract and business transactions with you for seven years after your last interaction with us.

Where we process personal information for marketing purposes or with your consent, we process the information until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a permanent record of the fact that you have asked us not to send you direct marketing or to process your information so that we can respect your request in future.

Will this privacy policy change?

Occasionally, we may change this privacy policy (or other documents in the SecurityAdvisor Privacy Center) to allow SecurityAdvisor to use or share your personal information in a different way. If we do, the links to the policy on our websites (which are generally found in the footer of the website) will indicate that the policy has been changed.

Who can I contact with questions or concerns?

You can get in touch with Security Advisor's data protection officer at [email protected]

Cookie Policy

Cookies are small text files that websites place in the device that you use to access our website. We too make use of cookies. This is done to recognize your device during a session or in your future visits to our website, primarily in order to provide better user experience.

Types of cookies used:

Session cookie: Session cookies remain only as long as a browsing session is active, and are intended to avoid user inconvenience during browsing. These cookies allow websites to link the actions of a user during a browser session and expire at the end of the browsing session. Session cookies also assist the user in navigating the website, and allow the user to access secure parts of the webpage when logged in.

Persistent cookie: Persistent cookies are stored on a user’s device even after termination of a browsing session. It helps in recalling the preferences or actions of the user. Persistent cookies are used for a variety of purposes such as retaining the visitor’s language and regional preference(s) at the end of each browsing session. We use services of third-party analytics service provider to analyze cookies to carry out a behavioral analysis in order to enhance user experience and convenience, and also to provide targeted and relevant content to visitors. Depending on the type and settings of your browser, cookies may be accepted by default. You may change the settings of your browser to delete existing cookies or prevent future cookies from being automatically accepted. If you disable cookies, certain parts and functions of our website may not be available.

Third Party Cookies

We use cookies from third party companies to provide us with insights about our sites, help us run targeting advertising campaigns, measure effectiveness of our advertising campaigns and to make the advertisements more relevant to you. These companies use cookies to collect information about your browsing activities on our sites, such as the pages you visit, the links you click, assets you download and how long you are on our sites. Based on your browsing of our website you may see our advertisements while browsing through our advertisement partner websites and/or their network websites. In order to opt out from receiving such advertisements, you have to set your preferences on our partner websites. Alternatively, you may also visit Network Advertising Initiative or Digital Advertising Alliance websites to opt-out.

For more information on how these companies collect and use information on our behalf, please refer to their privacy/cookie policies and other details provided in the table below:

Third party companies Purpose Applicable Privacy/Cookie Policy Link
Google Show targeted, relevant advertisements and re-targeted advertisements to visitors of our websites https://policies.google.com/privacy
Opt Out: https://adssettings.google.com/
NAI: http://optout.networkadvertising.org/
DAA: http://optout.aboutads.info/
Facebook Show targeted, relevant advertisements https://www.facebook.com/privacy/explanation
Opt Out: https://www.facebook.com/help/568137493302217
LinkedIn Show targeted, relevant advertisements and re-targeted advertisements to visitors of our websites https://www.linkedin.com/legal/privacy-policy
Opt-out: https://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences
Youtube Show targeted, relevant advertisements. Show embedded videos on our websites https://policies.google.com/privacy
Opt Out: https://adssettings.google.com/
NAI: http://optout.networkadvertising.org/
DAA: http://optout.aboutads.info/
Twitter Show targeted, relevant advertisements and re-targeted advertisements to visitors of our websites https://twitter.com/en/privacy
Opt out: https://twitter.com/personalization
DAA: http://optout.aboutads.info/

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